Now that you have made the decision to own a fine piece of fishing equipment, let's get to the business end of the deal. And please remember, this is a CUSTOM rod that YOU wanted and it probably won't be one that someone else would wish to have. So with that thought in mind, please decide seriously because, returns will not be allowed.
Since your fly rod will be customized to your specifications, personal contact with me should be part of the initial design. In producing this website, I have tried to be as thorough as possible but may not have answered all of your questions and concerns. If this is the case, please feel free to contact me by one of the following options.
Shop Phone: (540) 965-3976 (Charlie)
If not answered immediately, just leave a message and I will return your call as soon as possible. Please include all important information in the message so I can contact you promptly.
E-Mail:
TightLineRods@aol.com - Feel free to send an e-mail describing what you would like based upon what you saw here. You can send requests for additional information, or just let me know how I can improve this website. Please include all important information in the communication so I can contact you promptly.
Shop Location:
1907 Hot Springs Road, Covington, Virginia - 24426 – This is 220 North approximately 1/2 mile from the city limits. You cant miss it - it's a HUGE white farm house right beside the road – so if you want to stop by, just give a call for detailed directions and an appointment.
Placing an order:
After our initial conversation concerning the design elements for the fly rod, I will send an e-mail quotation attached as a Word document or an Adobe .pdf file for your final approval. If the quote is accepted, please respond in writing by e-mail or standard letter and construction can begin as soon as my existing schedule allows. I am a one person operation with quality as a priority, so I will keep regular contact with the customer during the scheduling and construction of the rod. All prices include Federal Excise Taxes. All changes to an order must be made in writing and, changes may be subject to additional charges and a delay in delivery. Special pricing consideration will be given for multiple rods on any one order to the same address!!!
Payment Plans:
A non-refundable minimum of Fifty Percent (50%) of the total purchase price is required at time of ordering. When the fly rod is finished, a notice will be sent to the customer for the balance due and shipment will be made promptly after receipt of funds. Customer will be made aware of shipment date. Virginia residents are required to pay 5% Virginia Sales Tax.
I accept VISA, MasterCard, Discover, Cashier's Checks and PayPal. Sorry, but NO COD's, Traveler's checks or personal checks at this time. Those paying by PayPal, let me know the e-mail address you have on file with PayPal and I will submit a PayPal invoice.
Delivery Schedule:
Being a one builder operation ensures the best of quality control. Also, being a one builder operation means I do not mass produce any of the rods. My goal is the highest quality and not the highest number of rods produced. With that in mind, delivery times are stated at the time of ordering. If unusual circumstances delay factory shipments or other situations beyond my control effect the delivery date of the finished rod, I will notify the customer promptly.
Method of Shipment: I use the US Postal service, insured, with delivery confirmation. At this time, I do not plan to ship outside the United States. Shipping charges will be listed in the price quotation. If the customer desires another method of shipment, this will be considered also.
Privacy Statement: My goal is to respect your privacy in all regards. I do not sell or distribute your personal information or e-mail address to any other company or organization. My purpose in requesting information such as name and address, telephone number, credit card number and e-mail is for communicating with my customers, to process and confirm orders, or in the event of a shipping or billing issue, to notify customers as efficiently as possible.
My web site may contain links to other Internet sites. I am not responsible for the privacy practices or the content of such other web sites, including such sites' use of any information collected when visitors to my website click through hyperlinks to those other sites. I strongly encourage you to become familiar with the privacy practices of those other sites.
